B2C & B2B
- The Galante Group
- Aug 29, 2019
- 1 min read
In both B2C and B2B spaces, people have similar expectations:
– Trust & Confidence
– They want to trust and have confidence in the company, its people, and its products and services.
– Value & Respect
– They want to feel valued and respected.
– Consistency & Reliability
– They want consistent quality at every touchpoint and a reliable relationship.
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